I have watched in horror as my daughter, my nephew, and finally myself have become victims of this awful company. I am an 86 year old man who was talked into using this by my daughter to supplement my retirement monthly. She was one of the first to be attacked by them because she started using it first at home. She has her own computer and phone like my nephew and I do, so it was quite a shock to us to see that they deactivated her for no reason whatsoever. They made a mistake, though. They did not know that her fiance is a rather important lawyer, and was willing to sue them for something called Fraudulent Misrepresentation and Tort of Deceit. They instantly retracted their claim and reactivated her account in under and hour.
But now, they have done this to me. I had just received an email to claim the $25 gift card I ordered after spending weeks watching videos with them. So I click the link to claim my gift card, and guess what happens? When I log in, it says my account has been deactivated! I write to swagbucks to ask them why, and they tell me some made up stuff about violating terms for "watching videos" that don't even exist, and then go on to accuse me -- an 86 year old man on retirement -- of somehow hacking their system to watch videos online! Are you kidding me? Are they that desperate to scam people that they think they can actually say these horrible and false things, defame your character, and then steal your money? Apparently they think they can, until they are sued for it.
Why do they do this? You didn't actually violate their terms of service. Most people don't. As the person above me said, it is some type of ponzi scheme where they wait for you to build up enough money and then they deactivate your account and take it away from you.
The advertisers they collect money from don't know that they are doing this to the members of Swagbucks and suckering them like this, which reflects poorly on the companies that advertise with swagbucks and makes consumers stay away from them. Furthermore, they know that $25 per person is not much, but it becomes $250,000 and $500,000 at a time in a matter of hours or days when they do this to hundreds of thousands of their members at once. They are stealing from people, insulting them, defaming them, closing their accounts, and then watching new people sign up only to be scammed the same way.
I don't even know how to do the horrible things I was just accused of in an email. My daughter taught me how to type on the computer just a few years ago, and writing all of this has taken me about an hour so far. I have arthritis, but I think this needs to be known and Swagbucks needs to be dealt with. If they will do it to an honest 86 year old man who was raised on the honor system, then they will do it to you, to your mother, your father, your sister, your brother, your cousins, and anyone else they think they can steal from and get away with it.
I'm letting you know how they really operate and what they do so that you will not be taken advantage of and stolen from and insulted by them as I and my family have.
Sincerely Your Friend,
Larry Carter Ret.
Review about: Amazon Gift Card.
Reason of review: Being stolen from by Swagbucks Inc., being falsely accused of nonsense, and defamation of character..
Monetary Loss: $25.
Preferred solution: Refund my money, reactivate my account, my daughter's account, my nephew's account, and anyone else you are stealing from..
I didn't like: Fact that its a scam, Stealing money, Deactivating account, Customer service.